Terms & Conditions


These terms and conditions of use (“Terms of Use”) govern your use of our online interfaces and properties (e.g., websites and mobile applications) owned and controlled by UVO, LLC (“UVO”), including the https://www.uvohealth.com website (the “Site”) and the services available to users through the Site (“Services”). Your compliance with these Terms of Use is a condition to your use of the Site. If you do not agree to be bound by the Terms of Use, promptly exit this Site. Please also consult our Privacy Policy for a description of our privacy practices and policies, including how we collect and handle your information information.

1. Ownership

Pretty simple: everything in the site is owned or licensed by UVO, LLC. We may let you use portions of it, but only if you get our permission first. In writing. Otherwise, nothing in the universe gives you the right to steal, copy, reproduce, distribute or otherwise use anything in the site including its files, documents, text, photographs, images, audio, video, text, frames, styles, logos, frames, code and/or any materials accessed through or made available for use or download. US and international copyright and trademark law tells us so.

2. Providers, Patients and Users

UVO, LLC doesn’t provide healthcare, we provide a communication service for those who do. As such, we accept no responsibility nor liability for the advice or care given by anyone to anyone using the site. We make no endorsements of any provider or advice or product prescribed or given. Basically, this is the USE AT YOUR OWN RISK warning. If this needs further clarification for you, please read the Warranties sections below. They say the same thing with more words.

3. Electronic Communications

We communicate with clients, providers, vendors, everybody using electronic means. To use our site means you agree to receive communications from us electronically. You agree that all agreements can be entered into and signed electronically in accordance with applicable law, and all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notice or other communications be in writing.

4. Site Access, Security and Restrictions; Passwords

Basically, you’re responsible for anything that happens through the use of your account. Why? Because you have the password to it. So you agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to any third party. You agree to defend, indemnify and hold UVO harmless from and against all third party claims, damages and expenses (including reasonable attorneys fees) against or incurred by UVO arising out of your breach of these Terms of Use or violation of applicable law, your use or access of the Site, or access by anyone accessing the Site using your user ID and password.

You also agree not to hack or impede our site. You and the rest of the world knows what this means. Accessing or using the Site or any portion of it for ANY purpose without authorization is a violation of these Terms of Use, applicable law, common decency and common sense. We’ll come after you if do, and the Federal Bureau of Investigation will help us.

If you are under 18, you may use the the Site and Services only with involvement of a parent or guardian.

5. License, Access, Termination

UVO grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Site and Services. You agree to access and use the site only for you in compliance with these Terms of Use. If you have a subscription for use, the terms of the Subscription Agreement also apply to your use of the Site and the Services (and those terms prevail in the event of a conflict between them and these Terms of Use). Without cause or if we feel for any reason you are abusing the site or services or otherwise not complying with these Terms of Use we may terminate your licenses to use the site.

6. Accuracy and Integrity of Information

We do our best to present accurate information on the site. But we’re not perfect so occasionally there may be errors, typos, inaccuracies, etc on the site. We accept no liability, make no representations, warranties or guarantees whatsoever as to the correctness or accuracy of the Site and its content. If you find an inaccuracy, please notify us via the “Contact Us” link on the main page and we will investigate that inaccuracy at our convenience. Thanks for helping out!

7. Links to Other Sites

Hey, we don’t own other’s sites, so we’re not liable for them. Easy. If you find us via another site or link to another site through us, great! But don’t expect us to be responsible for ANYTHING regarding those other sites. Not our job, mon. Oh, and just because we linked to a site, doesn’t mean we endorse that site. It’s just a link on the information highway. You wouldn’t sue Iowa for putting in an exit ramp that led to a bad taco stand. Same-same here.

8. Provider Agreements and Other Content

General rule of thumb: if you don’t own it, don’t post it; if it’s mean or nasty, don’t post it; if it’s illegal, don’t post it. You get it. But if you don’t, then keep reading. If you submit, upload or post any ANYTHING to us or our Site (“Provider Content”) or provide any Provider Content to patients or other consumers, you agree not to provide any Content that (1) is defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (2) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets or intellectual property rights of any person or entity, or (3) contains or transmits a virus or any other harmful component. You are solely responsible for obtaining all necessary agreements and consents from, and providing all required notices to, patients and other consumers. You agree not to contact other users through unsolicited e-mail, telephone calls, mailings or any other method of communication. You represent and warrant to UVO that you have the legal right and authorization to upload all Provider Content at the Site. UVO shall have a royalty-free, irrevocable, transferable right and license to use the Provider Content however UVO desires without limitation. UVO is and shall be under no obligation (1) to maintain any Provider Content in confidence; (2) to pay to you any compensation for any Provider Content; or (3) to respond to any Provider Content. UVO reserve the right (but not the obligation) to monitor and edit or remove any Provider Content submitted to the Site. You grant us the right to use the name that you submit in connection with any Provider Content. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Provider Content. You are and shall remain solely responsible for the content of any Provider Content you post to the Site or provide to patients or other consumers. UVO and its affiliates take no responsibility and assume no liability for any Provider Content submitted by you or any third party. You agree to defend, indemnify and hold UVO harmless from and against all third party claims, damages and expenses (including reasonable attorneys’ fees) against or incurred by UVO arising out of any Provider Content you post or allow to be posted to the Site.

9. Warranties

UVO does not warrant that access to or use of the Site will be uninterrupted or error-free or that defects in the Site will be corrected. This Site, including any content or information contained within it or any site-related service, is provided “as is,” with all faults, with no representations or warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, quality of information, quiet enjoyment, and title/non-infringement. UVO does not warrant the accuracy, completeness or timeliness of the information obtained through the Site. You assume total responsibility and risk for your use of this Site, site-related Services, and linked websites. UVO does not warrant that files available for download will be free of viruses, worms, trojan horses or other destructive programming. You are responsible for implementing procedures sufficient to satisfy your needs for data back up and security.

10. Limitation of Liability

UVO and any third parties mentioned on this Site are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages whatsoever (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of or relating in any way to the Site, site-related Services, content or information contained within the site, and/or any linked website, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Site, site-related Services, and/or linked websites is to stop using the Site and/or those Services. To the extent any aspects of the foregoing limitations of liability are not enforceable, the maximum liability of uvo to you with respect to your use of this site is $500 (five hundred dollars).

11. Dispute Resolution

We’re trying to earn a living while providing a helpful service. Still, sometimes friends disagree. We commit to work in good faith to resolve disputes. In the event we cannot resolve a dispute between us, you agree that all matters related to any use or access of the Site, the Services or any other UVO site will be governed by the laws of the State of California, without regard to its conflicts of laws rules. You hereby waive any objections to such jurisdiction or venue. Any claims or controversies arising out of this Agreement, and/or the related use and access of the Site or the Services, shall be exclusively handled in the California state courts of Los Angeles County, California.

12. Force Majeure

We don’t control the weather. We will not be deemed to be in breach of these terms or liable for any breach of these terms or our Terms of Use due to any event or occurrence beyond our reasonable control, including without limitation, acts of God, terrorism, war, invasion, failures of any public networks, electrical shortages, earthquakes or floods, civil disorder, strikes, fire or other disaster.

13. Indemnity

You agree to defend, indemnify and hold UVO harmless from and against all third party claims, damages and expenses (including reasonable attorneys’ fees) against or incurred by UVO arising out of your breach of these Terms of Use or violation of applicable law, or access by anyone accessing the Site using your user ID and password.

14. Right to Modify Revisions; General

We might change these Terms of Use occasionally. Or often. Or whenever we feel we need to. Any use of this website after such changes will be deemed an acceptance of those changes. You agree to review the Terms of Use each time you access this website so that you may be aware of any changes to these Terms.

Also, we reserve the right to terminate your access to all or part of this Site, with or without cause, and with or without notice. In the event that any of the Terms of Use are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect.